1. About Product
As major suppliers, we at Vivienne Jewelry Ltd provide only perfect genuine sterling 925 silver of
various famous brand names. Our merchandises are made of the finest
workmanships, assisted with our cutting-edge laser machineries to accurately
engrave all proper markings to the finest detail. All of our merchandises have
the same weight & length ratio to have it made to as authentic as it can be.
With just a touch, you get to feel the silky smoothness of the surface on the
product, along with the coolness of authentic 925 Sterling Silver. As to
packaging, none is overlooked, where it also comes with original boxes,
including all proper tags, making it to be as Posh as it can be. Quality
assurance is the essence of our success. To view our products easy page ,
please visit :
http://picasaweb.google.com/viviennejewelrycatalogue
Download Catague :
2. Return Policy
VivienneJewelry.com ensures that each of our clients purchase experience have to
be pleasurable. We would like to have all our clients to be 100% satisfied with
our product. Nevertheless, minor human errors are inevitable, and if there
should be such cases in very rare occasions on not getting the correct product,
please return the item, and we will be replacing it. We carry out stringent
quality checks on our merchandises at random, further lowering defects on our
products. However, if there should be any defective products that you are
receiving, please resend it back to us, and we will be replacing it for you. For
any return package with unsatisfaction , we charge restocking fees 20%.
3. Minimum Order
The minimum to order for bulk $500 & Trial order $100
4. How to Order
Making an order with us at Vivienne Jewelry is easy. You can send in your orders
via email, stating the ITEM CODE, along together with the QUANTITY that you
would want, and we will be processing your orders promptly. Order form can be
download at:
5. Shipping & Tracking
Goods will be shipped via courier agents like EMS, DHL, FEDEX, TNT, or UPS upon
confirmation of payment. If there is ever a need that you should want to use
other methods of shipping, please let us know and we will be arranging it for
you. We will be sending you a tracking ID of your package via email as soon as
it leaves our warehouse. This way, you can be assured that it reached you on
time, every time. We are offering free shipping at the moment on orders above US
$2000. This way, our customers get to save much more on bulk purchases.We will
mark small value or gifts for the packages , however, we are not responsible if
your local custom hold for import tax.
6. Delivery Time
Please allow 1-2 business day for bulk purchases on order processing. As we use
fast courier services, the usual delivery time would take around 3 to 4 business
days. All in all, you will be receiving your package at your doorstep within 5-7
business days.
7. About Payment
We accept payment via Paypal, Credit Cards, MoneyGram, WesternUnion or Wire
Transfers.
· Payment via Paypal :
viviennejewelry@gmail.com only available for
payment not exceed $500 ( 4% paypal fees applied )
· Payment via Money Gram and Western Union is almost instant. This would get
your orders processed faster.
· Payment via Wire Transfers is more economical. The average time of transaction
would take from 2 to 3 days to reach our company account.
· Please send us an email to inform us as soon as you have made payment. This
would help us to process your orders faster.
8. Still Have Questions?
We at Vivienne Jewelry Ltd will be very happy to receive enquiries from you.
Should you need any further assistance, please do not hesitate to send us an
email, and we will be replying you promptly. Our email is
sales@viviennejewelry.com , viviennejewelry@gmail.com
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